The LetterBox mobile application does not track nor collect data on users.
Our primary goal in retaining personal information is to provide you with a friendly, customised, and efficient Service. We only retain personal information that is relevant to the Service. We process this information in compliance with applicable European Union data protection laws and in a way that is compatible with the purpose for which it has been retained or subsequently authorised by you. We retain the following types of information from our customers:
We receive and store any information you provide us via the Service. You can choose not to provide us with certain information, but then, you may not be able to take full advantage of many of the features of the Service. The personal information you provide is used for such purposes as responding to your requests for certain products and services, customising the content you see, and communicating with you about new features and functionalities.
LetterBox enables communication and commerce amongst verified people and businesses, at places. Accordingly, in order for you to use our Service, you must first sign up with a unique username, provide your full legal name and verify your factual postal address.
If you choose to invite your address book contacts to LetterBox, we may use this information to enhance your experience in various ways, including, but not limited to, notifying you when a contact has joined the Service. In addition, other users who have your contact information and have chosen to upload, sync, or import it from their device may be notified of when you join our Service.
Confidentiality of user information is an integral part of LetterBox’s values. As such, we do not share, rent nor sell your personal information to anyone.
We are affiliated with a variety of businesses and work closely with them. In certain situations, these affiliated business may sells products and services via the Service. We will only share personal information that is necessary for the affiliate to complete the transaction (for example, a postal/package delivery company may need your address in order to fulfil a purchase you made via the Service). We require our affiliates to provide the same level of privacy protection that we do and they do not have the right to share or use personal information for any purpose other than for an authorised transaction.
Your LetterBox Account Information is protected by a password for your privacy and security. You need to work to protect against unauthorised access to your password and to your mobile phone. We use industry-standard Secure Socket Layer (SSL) software to protect the security of your Personal information during transmission, which encrypts all of the information you input. For utmost data security, LetterBox stores all user data on its dedicated servers within the European Union only.
No. To use LetterBox, you must be at least 18 years old.
You may elect to terminate your account at any time and/or delete information you have entered or uploaded thereon. If you cancel your account or delete any content or if LetterBox elects to do so, any personal information included therein will also be deleted, unless a continued storage is required by applicable law. In some cases, there may continue to be residual copies of personal information on our computer system due to the nature of the computer system's operation and ongoing data back-up and archiving
If you have any questions or concerns regarding privacy at LetterBox site, please send us a detailed message to: privacy AT LetterBox DOT world. Your privacy is important to us and we will make every effort to resolve your concerns.
2 June 2021